Services

Crisis Intervention

The first step in receiving emergency assistance is making an appointment to meet with a Community Resource Specialist. Appointments are made on a same-day, first-come, first-served basis. The specialist can provide:

  • Information & Referrals to community programs
  • Emergency food or Food Bank Card
  • Financial assistance
  • Hygiene Items

Energy Programs

The Maryland Energy Assistance Program (MEAP) provides a yearly grant during the heating season for eligible households. Paid directly to the household’s heating vendor (gas, electric or oil), the program eases the burden of energy costs.

The Electric Universal Services Program (EUSP) assists eligible households with their electric costs through a monthly credit on their statement.

Supportive Housing Program

The Supportive Housing Program is available for single, homeless and disabled individuals who have income or have resided in Washington County for six months. The residents receive intensive case management, a rental subsidy and permanent affordable housing.

Transitional Housing

CAC’s five transitional housing units provide temporary housing for homeless families. While in transitional housing, the family works on goals and objectives to increase income and locate permanent housing.

Rental Allowance Program

Households in crisis (homeless or at risk of homelessness) may be eligible for the Rental Allowance Program. The program provides rental subsidies for six to twelve months, based on family size and level of income.

Placement Housing Counseling

The Placement Housing Counselor works with families in transition from homelessness to permanent housing. The family receives:

  • Housing information and referrals
  • Housing search & placement assistance
  • Follow up services for 1 year

Service-Linked Housing

The Service-Linked Housing Case manager provides holistic case management. In addition to regular budget reviews, the case manager guides the families toward self-sufficiency and their future ability to afford housing in the private sector.

Community Housing Counseling

Clients may receive pre-purchase counseling, mortgage-default counseling, and landlord/tenant mediation. The Housing Counselor assists the customer to remain in their existing home or move to a better housing situation. Housing Counseling services are also available for landlords.

Family Self-Sufficiency

Families residing in County Section 8 and Public Housing are eligible for the Family Self-Sufficiency Program. As they work with the case manager to increase their level of self-sufficiency, the families have the opportunity to save money that will allow them to purchase a home or automobile upon graduation from the program.

Affordable Rental Housing Program

CAC rehabilitates properties, enabling them to be rented to low income households at affordable rents. A requirement of this program is participation in Case Management.

  • 101 Summit Avenue, Hagerstown, MD 21740
    TEL: 301-797-4161 EMAIL: info@wccac.org