Download CAC’s Guide to Services Brochure: CAC Guide To Services

Crisis Assistance

Crisis assistance appointments are made on a same-day, first-come, first-served basis. Upon determination of eligibility, a case manager may be able to provide assistance with:

  • Court eviction
  • First month’s rent
  • Food pantry services (see Food Pantry section below)
  • Utility termination
  • Information & referrals to other community programs


Energy Programs

Energy and Heating Assistance

The Office of Home Energy Programs (OHEP) helps Maryland’s hard working families pay their utility bills, minimize heating crises, and make energy costs more affordable.  The Maryland Energy Assistance Program (MEAP) porvides assistance grants to help with home heating bills. Payments are made to your fuel supplier and utility company on your behalf.  The Electric Universal Service Program (EUSP) provides financial assistance with electric bills.  Eligible customers receive help that pays a portion of their current electric bills.  Some EUSP participants may qualify for assistance with past due electric bills as well as referrals to energy efficiency programs.

Below are the downloadable brochures, guidelines, instructions, and forms that are needed to apply:

FY 2015 OHEP Brochure – English

FY 2015 OHEP Brochure – Spanish

FY 2015 OHEP Income Eligibility Limits


FY 2015 OHEP Application Instructions

FY 2015 OHEP Energy Assistance Application – English

FY 2015 OHEP Energy Assistance Application – Spanish


If you are a homeowner and interested in the Bay Restoration Fee Exemption you may download the form here: FY 2015 Bay Restoration Fee Exemption Form

For more information:


Food Pantry

CAC is the issuing agency for the Washington County Food Bank Card Program.  The food bank card may be used once a month at CAC’s food pantry or one of the approximately 10 other food pantries in Washington County that participate in the program.

Download the CAC Washington County Food Pantry List:  CAC Washington County Food Pantry List


Housing Assistance Programs

CAC has a wide variety of programs that can offer assistance with housing issues.  These programs are designed for individuals and families that are homeless or at risk of homelessness, transitioning from homelessness to permanent housing, or receiving Section 8 housing. Ongoing case management is required with these programs.


Housing Counseling

CAC’s Community Housing Counseling Program offers clients pre-purchase counseling, mortgage-default counseling, landlord/tenant counseling.  A housing counselor works with the client to remain in their existing home or find a better housing situation. Housing counseling services are also available for landlords.


Property Assistance Programs

CAC has programs to provide eligible low income renters with affordable properties to rent, assist homeowners with health and safety related repairs to their homes, and provide households with energy saving improvements to help reduce heating and cooling costs.



Community Action Transit (CAT) provides transportation for the elderly, low income individuals, and individuals with disabilities.  Transit to and from eligible medical appointments as well as additional transportation services are available.  Wash. Co. Para-Transit vouchers are accepted or there may be a fee for service.  FREE employment transportation for employees of Hopewell Road businesses operates Monday—Friday from downtown Hagerstown to the Hopewell Road corridor.



  • 101 Summit Avenue, Hagerstown, MD 21740
    TEL: 301-797-4161 EMAIL: