Download CAC’s Guide to Services Brochure: CAC Guide To Services

Crisis Assistance

Crisis assistance appointments are made on a same-day, first-come, first-served basis. Upon determination of eligibility, a case manager may be able to provide assistance with:

  • Court eviction
  • First month’s rent
  • Food pantry services (see Food Pantry section below)
  • Utility termination
  • Information & referrals to other community programs


Energy Programs

Energy and Heating Assistance

The Office of Home Energy Programs (OHEP) helps Maryland’s hard working families pay their utility bills, minimize heating crises, and make energy costs more affordable.  The Maryland Energy Assistance Program (MEAP) porvides assistance grants to help with home heating bills. Payments are made to your fuel supplier and utility company on your behalf.  The Electric Universal Service Program (EUSP) provides financial assistance with electric bills.  Eligible customers receive help that pays a portion of their current electric bills.  Some EUSP participants may qualify for assistance with past due electric bills as well as referrals to energy efficiency programs.

Below are the downloadable brochures, guidelines, instructions, and forms that are needed to apply:

OHEP Brochure – English 2016

OHEP Folleto espanol 2016

Income Eligibility Limits FY16


FY16 Application Instructions

OHEP Application – English 2016

OHEP Aplicacion espanol 2016

FY16 Sources of Income-English


If you are a homeowner and interested in the Bay Restoration Fee Exemption you may download the form here: FY16 Bay restoration

For more information:

Once submitted, you may check the status of your Energy Assistance Application at:


Food Pantry

CAC is the issuing agency for the Washington County Food Bank Card Program.  The food bank card may be used once a month at CAC’s food pantry or one of the approximately 10 other food pantries in Washington County that participate in the program.

Download the CAC Washington County Food Pantry List:  CAC Washington County Food Pantry Directory


Housing Assistance Programs

CAC has a wide variety of programs that can offer assistance with housing issues.  These programs are designed for individuals and families that are homeless or at risk of homelessness, transitioning from homelessness to permanent housing, or receiving Section 8 housing. Ongoing case management is required with these programs.


Housing Counseling

CAC’s Community Housing Counseling Program offers clients  landlord/tenant counseling, mortgage-default counseling, pre-purchase counseling, and reverse mortgage counseling.  A housing counselor works with the client to remain in their existing home or find a better housing situation. Housing counseling services are also available for landlords.


Property Assistance Programs

CAC has programs to provide eligible low income renters with affordable properties to rent and provide households with energy saving improvements to help reduce heating and cooling costs.



Community Action Transit (CAT) provides transportation for the elderly, low income individuals, and individuals with disabilities.  Transit to and from eligible medical appointments as well as additional transportation services are available.  Wash. Co. Para-Transit vouchers are accepted or there may be a fee for service.  FREE employment transportation for employees of Hopewell Road businesses operates Monday—Friday from downtown Hagerstown to the Hopewell Road corridor.



  • 101 Summit Avenue, Hagerstown, MD 21740
    TEL: 301-797-4161 EMAIL: